Kitopi chooses Facilio to unlock operational visibility across 200+ kitchens in 5 countries
Dubai, May 9, 2023:
Leading proptech company
Facilio has today announced
that Kitopi, a tech-powered, multi-brand restaurant, has
chosen Facilio’s
Connected CaFM platform
to centrally manage & optimize its kitchen facilities ensuring
seamless and uninterrupted service to its customers. Kitopi,
one of the few unicorns to emerge out of the MENA region,
required a robust, unified platform to power its expansion
across regions, and chose Facilio’s reimagined Connected CaFM
/ CMMS solution to future-proof its kitchen facilities.
Kitopi has rapidly expanded
its operations to over 200 kitchens across 5 countries,
disrupting the traditional restaurant industry with its
innovative multi-brand kitchen model. The company operates in
a highly competitive market and needs a unified O&M platform
to efficiently manage inventory, maintenance, and compliance.
With Facilio’s help, Kitopi can now focus on growing its
customer base with minimal resources dedicated to managing
end-to-end operations.
Speaking on this occasion, Dario Wolfsen, Senior Director of
Property at Kitopi said, “As a multi-brand restaurant company
operating a variety of kitchens, we need to control many
different aspects to ensure the upkeep of our properties to
deliver a joyful experience for our customers. Generally, for
the organization wanting insight into key areas of operation,
it requires a lot of manual lever pulling or chasing teams to
build a tableau or power BI style report.
We chose Facilio over other solutions for its ability to offer
real-time operational visibility. The platform’s planned and
predictive maintenance capabilities helps us reduce downtime,
keep opex costs in check and ensure business continuity across
outlets - which supports us as we continue to expand our
operations.
Facilio's CEO, Prabhu Ramachandran, said, "As an ambitious and
innovative business, Kitopi has a real opportunity to
front-end the digital transformation movement in the food
industry. They have embraced the Connected CaFM approach
because it enables them to rapidly meet the needs of their
customers.”
“Facilio’s Connected CaFM platform automates operational
workflows across Kitopi outlets while centrally monitoring
adherence to regulatory compliances. Facilio’s workflow
automation is a powerful feature that lets us control quote to
PO processes, track contract renewals, manage approvals and
more. All stakeholders can access full context—from asset to
inventory to quotes and permits—on one unified platform. We
are confident that together we can raise efficiencies
exponentially for Kitopi, making it a leader in its space,” he
said.
Facilio's Connected CaFM enables a single pane of glass for
property owners / operators to manage their portfolio-wide
operations and maintenance. For Kitopi, this means automation
& scale to support uninterrupted, best-in-class services
across their outlets — critical factors for a business
expanding at the scale and speed of Kitopi.
Facilio's Connected CaFM Platform
- Enables end-to-end operational visibility by unifying portfolio operations. Executives can review vendor performance, effectively plan budgets, and make informed operational decisions.
- Democratizes information access, improves internal collaboration, and elevates end-user experiences using multi-stakeholder engagement.
- Automates workflows to simplify operations and save time
- Enables interoperability, solving the most common integration & scale challenges around O&M software deployments.
About Facilio
Facilio's AI-driven property operations platform allows
real estate owners to aggregate building data, optimize
performance, and control portfolio operations - all from
one place. Customers in the commercial office, healthcare,
retail, education, and other real estate categories across
the world use Facilio to reduce operations costs, increase
net asset value, and de-risk operational liability.
Headquartered in New York City with offices in Dubai,
Chennai, Singapore, and Sydney, Facilio is a global
company backed by leading investors including Accel India,
Tiger Global Management, Dragoneer Investment Group, and
Brookfield Growth.
About Kitopi
Founded in Dubai, UAE, in January 2018, Kitopi’s mission
is to satisfy the world’s appetite. As a leading
tech-powered, multi-brand restaurant, Kitopi operates a
portfolio of both owned and franchised F&B brands, serving
as enablers in the food market by helping brands to grow
and scale - both in the delivery and dine-in space. With
over 5,000 employees, Kitopi currently operates 200+
outlets (delivery and dine-in) across the UAE, KSA,
Kuwait, Bahrain and Qatar, and runs its engineering hub in
Krakow, Poland, its global customer experience center in
Dubai, UAE, and its robotics hub in Odense, Denmark.
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